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Privacy Policy

Atlantic Classical Orchestra (“ACO,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or engage with our programs, performances, or communications.

By using our website or providing information to us, you agree to the terms of this Policy.

1. Information We Collect

We collect only limited personal information:

  • Email address and name — when you subscribe to our newsletter or join our mailing list.
  • Ticket purchases — All payment information is securely processed exclusively through Salesforce Patron. ACO does not access, process, or store any credit card or banking information.

2. How We Use Your Information

We use the information you voluntarily provide for the following purposes:

  • To send concert news, announcements, and organizational updates
  • To manage subscriber communications and donor relations
  • To fulfill ticket purchase confirmations (via Salesforce Patron)
  • To improve our website experience and engagement

We do not sell, trade, or rent your personal information.

3. Analytics & Cookies

We use standard Google Analytics to observe general website traffic and performance.

  • No advertising, remarketing, or behavioral tracking is enabled.
  • ACO does not set or store its own cookies.
  • Any analytical activity is anonymous and used solely for internal performance insights.

4. Third-Party Services

We partner with trusted third parties only where necessary:

  • Salesforce Patron — securely processes all ticket purchases and payment transactions
  • Email service provider — securely manages newsletter and subscriber distribution
  • Google Analytics — provides anonymized traffic metrics

These providers are contractually bound to protect data in accordance with industry standards.

5. Your Rights

You may at any time:

  • Unsubscribe from email communications via the link included in each message
  • Request deletion or update of your contact information by contacting us directly
  • Request clarity on how your information has been used

6. Data Security

We use administrative, technical, and organizational measures to protect your information from unauthorized access or misuse. Only authorized personnel may access subscriber data for official organizational purposes.

7. Contact Us

For privacy-related requests or questions, please contact:

Atlantic Classical Orchestra
2145 14th Avenue, Suite 20B, Vero Beach, FL 32960
Box Office: 772-460-0851

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect organizational or legal changes. Updates will be posted with a revised “Last Updated” date.

Last Updated: October 27, 2025